We’ll be conducting routine maintenance on Saturday, August 3rd.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

Restarting Your Noom Weight Program From the Beginning

You can easily restart your program from the beginning within the Noom app at any time! When you restart your program, your current course progress will be reset and you’ll start from the beginning. However, your weight and food data won’t be affected.

Android

To restart your program on Android:

  1. Open the Noom app and tap the profile picture icon in the top left corner of the screen. 
  2. Tap Settings.
  3. Tap Start Over.
  4. A pop-up window will appear asking you to confirm if you’d like to start over.
  5. If you select Yes to confirm that you’d like to start over, you’ll restart your program from the beginning. If you select No, then nothing in your app will change.
  6. After you select Yes, a pop-up will appear to confirm that the program has been rewound and the content will be updated shortly. 

iOS

To restart your program on iOS:

  1. Open the Noom app and tap the profile picture icon in the top left corner of the screen. 
  2. Tap Settings
  3. Scroll down to the Curriculum section and tap the Start Over – Restart program from the beginning tab.
  4. A pop-up window will appear asking you to confirm if you’d like to start over.
  5. If you select Yes to confirm that you’d like to start over, you’ll restart your program from the beginning. If you select No, then nothing in your app will change.
  6. After you select Yes, a pop-up will appear to confirm that the program has been rewound and the content will be updated shortly. 

Subscription Details

Please keep in mind that starting your program over from the beginning only affects your place in the daily articles, but not your logged data, or your billing information such as the expiration or renewal date of your Noom subscription. if you signed up on the Noom website, you can look back at the email titled Your Noom Receipt or log in to your Subscription Portal for more information on your billing details.