We’ll be conducting routine maintenance on Saturday, August 3rd.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

How do I redeem my UPID?

Redeeming your UPID is easy if you recently purchased a program on the web, received a UPID through your employer or insurance company, or already have a Noom account.

If you already have the Noom app installed and it’s in a free state (you’re not connected to Noom Guides/Coach and aren’t seeing any Noom articles), follow these steps:

  1. Open the Noom app and tap the profile picture icon in the top left corner of the screen.
  2. Tap Settings
  3. Tap Activate your Unique Program ID
  4. Enter your Unique Program ID
  5. You should be set to start your program once you enter your UPID.