Body Scan Feature

Overview

Body Scan is an app feature that allows you to do a body scan from the Noom App and get a personalized health report that includes measurements across your body (e.g. chest, arms, waist), a prediction of your body composition, and recommendations to lower body fat and maintain muscle. This feature also allows you to

View and interact with a side-by-side view of your 3D-generated avatars at current and goal weight.
Receive detailed body composition measures that are tracked over time.
Option to upgrade to Noom Premium or Noom Med if you qualify.

Body Scan Feature Availability

The Body Scan feature is available to new and existing Noomers (except for those located in the U.K.) who are enrolled in the English version of Noom Weight or Noom Med and have the most recent version of the Noom App installed on iOS (12.38.1 or higher) or Android (12.38.0 or higher).

Exclusions

The following programs aren’t supported at this time:

Diabetes Prevention Program (DPP)
Individuals enrolled in an employer-sponsored program through CareFirst

Device Limitations

The following devices aren’t supported:

iOS:

iPhone 8
iPhone 8 Plus
iPhone X
iPhone SE (2nd generation)
iPhone SE (3rd generation)
iPad

Android:

Android 8 and below

What is Measured During a Scan

The scan provides the following measurements:

Body fat percentage
Fat mass lbs
Lean mass lbs
Various body measurements
Waist
Hips
Chest
Right Arm / Left Arm
Right Leg / Left Leg

You’ll also receive a health report that provides the healthy ranges of each metric and how they compare to others in the same demographic.

How to Access the Body Scan Feature

The way you access the Body Scan feature is slightly different depending on when you signed up for Noom and which version of the program you’re enrolled in.

Existing Subscriptions

If you signed up prior to October 9, 2024, you’ll want to make sure you have the most recent version of the Noom app installed. You’ll then see the Start Your Body Scan task card in the Today’s Section of the home screen.

New Subscriptions

If you signed up for Noom on or after October 9, 2024, this feature is generally unlocked on Day 3 and is visible after reading the Learning to Love the Scale or The Importance of Maintaining Muscle Mass article. After you read the article, you’ll see the Start Your Body Scan task card in the Today’s Section of the home screen.

No Body Scan Task Card Present on the Home Screen

If the Start Your Body Scan task card isn’t present on the home screen:

Open the Noom app and tap the Progress tab at the bottom of the home screen.
Tap Personalized Health Reports.

How to Perform a Body Scan

Instructions are provided when you start a scan in the How it Works section of the flow. You can also view the setup guide from the Health Reports home page, accessible via the Personalized Health Reports card on the Progress tab.

To perform a body scan:

Tap the Start Your Body Scan task card on the home screen to launch the body scan flow.
Tap Continue on the following screen.
Follow the steps in the flow to complete the body scan.
Once the body scan is complete, you’ll see a pop-up that says Capture Complete.
After you tap Continue on the pop-up screen, the Body Scan task card on the home screen changes to Processing Body Scan.
When the processing is complete, the task card will say Health Report Generated and it will prompt you to view your health report.

Please note that you need to allow the Noom app to access the camera on your mobile device in order to proceed with a body scan.

Guidelines for an Optimal Body Scan

For an optimal body scan:

Stand straight with arms out slightly and rotate 360º.
Create a clear, well-lit space with room to move.
Wear tight-fitting clothes.
Keep hair off your shoulders and face.
Lean your phone facing you against an object at waist height.

Viewing Your Health Reports

There are several ways to view your Health Reports:

Tap the Health Report Generated task card on the home screen once the body scan processing is complete.
Tap one of the push notifications on your mobile device.
Tap the Progress tab at the bottom of the home screen and then tap Personalized Health Reports to navigate to the Body Scan screen.

You’ll get a task card every 2 weeks prompting you to do a body scan. You can also enter the scan flow at any time via the Progress tab card titled Personalized Health Reports to start a new body scan.

The Health Report you see provides an in-depth analysis of your body composition and additional insights. The report includes:

3D body scan at your current weight and goal weight (if the 3D option is toggled on)
Personalized health report
Insight into your Noom plan and recommendations for weight loss medications (if applicable)
Body fat percentage
Fat mass
Lean mass
Waist-to-height ratio
Measurements
Option to explore Noom Med (if applicable)

Please note that the body scan reports utilize the same unit of measure you currently use in the Noom app (lbs/inches or kg/cm).

Health Report Recommendations

Part of your Health Report will change dynamically, based on what scan it is (1st, 2nd, 3rd, etc) and the result of the scan. This is called Your Noom Plan if it’s your first scan and Your Recommendations for the second and subsequent scans. The recommendations themselves also become more actionable on the third scan and beyond.

Hiding the Body Scan Feature

You can hide the Body Scan task card for the day or for an entire week by tapping Maybe Later on the screen, which appears after you tap the Start Your Body Scan task card on the home screen. You’ll then select how long you’d like to hide Body Scan for.

Hide for today: Hides the task card for the rest of the day and are shown the task card again the following day.
Hide for this week: Hides the task card for the rest of the day and the next 6 days (e.g. if click Hide for this week on Monday at 2:00 PM, the task card shows up the following Monday at the start of the day).

If needed, you can still access past health reports from the Progress tab at any time after hiding Body Scan.

Health Report Generation Failure

Some of the more common reasons for Body Scan and Health Report generation failure include:

Objects on the floor or in the surrounding area that may be blocking the full view of your body. Clear the area and make sure your full body is visible.
The lighting is too dim. Take the scan in a well-lit space, ideally with a blank wall behind you.
Your spin speed is too fast or too slow. When you spin, pace your spin with the 10-second countdown. When it reaches 5 your back should be to your phone, and when it reaches 10 you should be facing the phone again.
There are children or pets in the background. Ensure there are no kids or pets entering the frame during the scan.
The scan detects more than one person. Verify that there are no mirrors or reflections of yourself visible in the scan area. Clothing items or background posters with faces may cause the technology to falsely detect an additional person in your scan area.
Posing in the wrong position. Be sure to stand straight, with feet shoulder-width apart, and your arms out slightly in an A position.
Your hair is blocking part of your body. Keep your hair off your shoulders and face while conducting your scan.
Your clothing was too loose. Wear tight-fitting clothes for the best result. Your scan results will be most consistent if you wear the same clothes for each scan.
Your internet or wifi connection was poor during the scan. Try doing your scan in a place where you have a strong and reliable connection.